Lead and oversee the Content Publishing team responsible for uploading and managing marketing materials such as digital banners, emails, videos and print designs into client’s PIM, DAM or CMS systems
Coordinate daily content upload activities, assign tasks and monitor team progress to meet deadlines
Review complex cases and provide expertise on content management systems
Work closely with production and Client Service teams to resolve issues and improve workflows
Develop and maintain content publishing procedures, documentation and training materials for the team
Mentor and support team members, encouraging skill development and best practices
Qualifications
Strong English communication skills (minimum B2 level), with excellent verbal and written communication skills
At least 5+ years of experience in managing content in CMS systems (e.g. WordPress, AEM, Sitecore), practical knowledge of how websites function
Proven leadership skills with the ability to motivate and guide a team effectively
Experience using project management tools and Microsoft Office applications
Attention to detail and excellent organizational skills
Strong organizational skills with the ability to manage multiple projects, prioritize tasks and meet tight deadlines
Adaptable and proactive, able to handle shifting priorities and client feedback smoothly
Strong problem-solving abilities and commitment to continuous improvement