User Experience Architect

About Cybage

Cybage Software Pvt. Ltd. is a technology consulting is a technology consulting organization specializing in outsourced product engineering services. As a leader in technology & product engineering space, Cybage works with some of the world’s largest Independent Software Vendors (ISVs). Our solutions are focused on modern technologies and are enabled by a scientific, data-driven system called Decision Mines for Digital Excellence

Job Description

An Architect plays a crucial role in crafting user-centred experiences by designing information architecture, conducting research, and UX processes, ultimately shaping successful products.

Processes & Methodologies :

Creates the information architecture for complex digital products or websites, defining the overall user flow, navigation structure, and ensuring information is organized in a logical and user-friendly way.

Helps and contributes to UX phases, establishing design system and component libraries.

Plan and conduct Usability Testing .

Define / Implement and support user research activities (surveys, interviews etc.).

Identify UX / design issues through usability reviews .

Recommend data-driven solutions based on user research.

Promote and advocate for user-centred practices.

Partner closely with cross-functional partners to build strategic and impactful experience roadmaps.

Create use cases and flow diagrams, and define information hierarchies , Labelling of information.

Conduct research to identify user needs .

Lead and support discovery of the project lifecycle, including workshops, user and stakeholder interviews, analytics, audits and benchmarking.

Communication & Collaboration :

Collaborate with cross-functional teams and stakeholders to understand the requirements and provide creative and thoughtful solutions and drive the team to do so.

Communicate the user experience at various stages of the design process with wireframes, flow diagrams, user journey maps and / or prototypes.

Represent the UX team to discuss UX solutions backed by the research data.

Design & Prototyping :

Create block flows, wireframes, prototypes, user journeys, mock-ups, storyboards, and presentations to communicate ideas across the team.

Design user experiences from concept to completion, ensuring information architecture for complex projects when needed.

Mentorship :

Plan the growth path of team members by providing timely feedback and reviews to guide and mentor them.

Additional Responsibilities :

Updated with the latest trends and user behaviour.

Participate in pre-sales activity.

Participate in POC tasks.

Recruitment activities.

Manage / Create project / proposal specific case studies.