CRM

Description

The CRM position involves managing customer relationships to enhance client satisfaction and retention through effective communication and data management.

Responsibilities

• Develop and maintain strong relationships with clients to understand their needs and provide solutions.
• Manage customer data and ensure accurate information is recorded in the CRM system.
• Analyze customer interactions and data to improve customer satisfaction and retention rates.
• Collaborate with sales and marketing teams to enhance customer engagement strategies.
• Provide training and support to team members on CRM best practices and tools.

Skills and Qualifications

Education

Bachelor of Applied Science (BAS), Bachelor Of Pharmacy (B.Pharm), Bachelors of Law (B.L / L.L.B), Bachelor of Commerce (B.Com), Bachelor Of Computer Application (B.C.A), Bachelor of Dental Surgery (B.D.S), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Social Work (B.S.W), Bachelor of Arts (B.A), Bachelor of Architecture (B.Arch), Bachelor of Music, Bachelor of Science (B.Sc), Bachelor of Interdisciplinary Studies, Bachelor of Health Science, Bachelor Of Technology (B.Tech / B.E), Bachelor of Education (B.Ed), Bachelor of Music Education (B.M.E.), Bachelor in General Studies (BGS), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA / ALB), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Business Administration (B.B.A), MBBS

Skills Required

Salesforce, Data Analysis, Sql, crm software, Lead Generation, Email Marketing, Reporting Tools, Customer Segmentation, Automation Tools, Social Media Marketing