Sabre Corporation - Senior Site Reliability / DevOps Engineer - IT Operations

Responsibilities :

• An individual with deep passion for innovation, performance to work as an SRE.
• Provides application support by utilizing monitoring tools and diagnostic methods.
• Engage in day-to-day operational tasks as needed for management of monitoring and automation work to reduce toil.
• Supports and be part of a 24x7 global IT Operations environment leveraging distributed global team members.
• Will be responsible for the planning, implementation, deployment, and measurement of Hospitality Solutions operational assets.
• Must work under minimum supervision with few direct instructions, a strong attitude towards teamwork, knowledge sharing and documentation.
• Will be responsible in providing specialized technical and product support for Hospitality Solutions hosted solutions, this includes troubleshooting and debugging complex software solutions.
• Collaborate with the Engineering, Technology, and other relevant enterprise teams in an agile environment.
• Hands-on expertise & understanding in ITIL, Change Management (i.e., ServiceNow) procedures to be able to participate in root cause analysis for preventive actions.
• Hands-on expertise in Cloud computing, especially AWS / GCP, to contribute in on-prem to GCP cloud migrations.
• Should be able to be part in the incident calls and closely work with the incident management teams and problem management.
• Ability to communicate effectively to stakeholders and higher management in terms of project status, incidents, problems and root causes.
• Responsible in supporting Hospitality Solutions application portfolios hosted in both On-prem & cloud platforms Skills :
• Should be a great team player.
• Excellent communication and interpersonal skills. Very good written and oral communication Skills & Experience :
• 5-9 years of experience in IT Operations / DevOps / Application support & SRE team
• Strong knowledge and hands-on experience in Windows, UNIX / Linux platforms.
• Strong knowledge of Oracle, SQL; able to troubleshoot issues.
• Must have hands-on expertise in AWS, GCP platforms, including Automations, deployments, administration & Operations, including GCP, Terraforms, core cloud concepts & services.
• Must have knowledge and implementation experience of ITIL process, procedures and ITSM, ITIL certified an added advantage.
• Must have strong Automation expertise and knowledge in any of the scripting languages, such as PERL / Shell scripting / Python.
• PowerShell is an added advantage.
• Must have minimum 2-4yrs of development skills in at least .NET or Java. Node, PHP & Ruby are a plus.
• Experience in handling multiple tasks / projects simultaneously, organizational skills.
• Experience supporting multi-layer applications including Frontend services (API and GUI based) and Backend services.
• Good understanding of TCP / IP and HTTP protocols and Networking, DNS / Firewalls, F5 Load balancing.
• Knowledge in any DevOps tools such as Jenkins / Ansible and knowledge in any orchestration tools / languages like Groovy, Packer an added advantage.
• Expertise in monitoring tools such as Grafana, AppDynamics and SPLUNK.
• Good understanding and experience in Application :
• Bachelors degree in computer science is required and Masters Degree in Computer Science is preferred.
• Overall, 5-9 years of professional experience in IT Operations / DevOps and SRE.

Must Have Skills : - SRE / Devops, Gcp or Aws, .Net or Java, tools : - AppDynamics and SPLUNK

Good to have : - Node, PHP & Ruby

WFA : 3 days in office is a must

Timings : - 9;00 am to 6;00 pm (Flexibility is needed)

Rotational on call

(ref : hirist.tech)