Customer Success Manager

Product : Location : Mohali

Mode : Work from Office UK Shift

We are seeking a proactive and results-driven Customer Success Manager for our Evermile product to ensure our merchants achieve outstanding results with this role youll be instrumental in driving platform usage identifying upsell opportunities and achieving revenue targets all while helping our merchants thrive :

Responsibilities :

Drive onboarding success : Oversee a smooth onboarding process for new merchants ensuring they are set up for success from day one and fully understand the value of Evermiles platform.

Maximise platform usage : Proactively engage with customers to drive adoption and encourage extensive use of Evermiles features. Identify opportunities for customers to leverage additional functionalities to enhance their business operations.

Revenue growth and upsells : Actively seek and identify upsell opportunities within your customer base. Develop strategies to increase revenue by aligning additional features and services with customer needs.

What were looking for

Experience : 3-5 years of experience in Customer Success Sales Account Management or a similar role preferably within a fast-paced tech startup.

Skills : Proven ability to drive platform usage identify upsell opportunities and manage revenue-focused strategies. Strong interpersonal and communication skills with the ability to build relationships with executive stakeholders.

Attributes : Entrepreneurial mindset proactive approach to customer management and a track record of high customer retention and growth. Ability to thrive in a dynamic fast-growth environment.

If youre excited about helping local businesses thrive and want to be part of a dynamic and growing team wed love to hear from you. Apply now to join Evermile and make a meaningful impact.

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5 - 10