(17 / 10 / 2025) Dynamics 365 Customer Engagement – Senior Functional Consultant

Dynamics 365 Customer Engagement – Senior Functional Consultant

RSM’s Dynamics 365 Customer Engagement practice (D365), is a group of highly specialized, multi-disciplined individuals with experience in business application implementations, industry, technology consulting, and project management. We desire a confident individual who can think strategically and works well in a team environment. This individual should be versed in business process mapping, while also being task oriented and capable of meeting the tight deadlines that often come with implementation-related work. We are seeking an individual looking for career growth in a fast-paced environment, with accelerated leadership opportunities, and a rewarding work-life balance with this role. Ideally, we are looking for candidates with 4+ years of experience with implementing D365.

Locations : Hyderabad / Bangalore & Gurugram

Key Responsibilities

• Setup and configuration of the D365 application
• Unit testing business processes
• Technical writing and documentation
• Data conversion, including transformation and loading data into D365
• Work closely with US counterparts to manage workload and client deliverables
• Coach and mentor junior resources (talent development)
• Oversee client delivery and quality on assigned projects

Qualifications