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Retail Risk Analytics Leader
Retail Risk Analytics LeaderGenpact • Bengaluru, Republic Of India, IN
Retail Risk Analytics Leader

Retail Risk Analytics Leader

Genpact • Bengaluru, Republic Of India, IN
10 hours ago
Job description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.Com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President, Shrinkage Analytics / Loss Prevention Analytics Leader!

In this role, the incumbent will be responsible for analyzing, identifying, and mitigating retail shrinkage from data-driven perspectives. The incumbent will use predictive modeling, machine learning, and loss prevention methodologies to optimize operational efficiency and protect revenue. This role requires combining deep analytical capabilities with practical shrinkage prevention strategies to deliver measurable improvements in shrinkage performance

Responsibilities

  • Analyzing POS transactional data, inventory discrepancies to detect shrink patterns and potential shrinkage risk
  • Performing complex analytical work to deliver insight and enable improvements in overall shrinkage performance
  • Developing predictive models and dashboards to proactively identify high-risk stores, products, or time periods
  • Providing actionable insights to store operations, supply chain and finance teams to reduce inventory inaccuracies
  • Completing investigations into shrinkage trends to engage teams across the business on their unknown loss
  • Utilizing analytical skills to ensure department uses a data-led approach to mitigate

Key challenges

  • Identifying opportunities for shrinkage reduction by analyzing anomalies in inventory flow, POS transactions
  • Developing action plans and leading on solutions to deliver measurable shrinkage reduction benefits
  • Tracking key metrics : shrinkage rate, theft rate, damaged goods rate, inventory accuracy
  • Highlighting process issues, compliance gaps and opportunities on how to reduce shrinkage
  • Effectively using data to identify opportunities for shrinkage reduction and developing action plans
  • Developing and maintaining predictive models using machine learning techniques (Python, R)
  • Implementing fraud detection algorithms and anomaly detection models to flag suspicious activity
  • Integrating BI reports with loss prevention techniques and designing scalable EDW solutions
  • Supporting Project Managers to deliver change work projects, valuing potential opportunity and risks
  • Lead, mentor, and inspire cross-functional analytics teams to deliver excellence
  • Foster a culture of innovation, collaboration, and continuous learning.
  • Support hiring, training, and career development of analytics talent.
  • Qualifications we seek in you!

    Minimum Qualifications

  • Experience in retail analytics, loss prevention, or supply chain analytics
  • Strong analytical skills with experience in SQL, Python, R, or other data analysis tools
  • Knowledge of retail shrink drivers, fraud detection techniques, and loss prevention best practices
  • Excellent written & verbal communication skills to translate complex data insights
  • Proficiency in SQL for data extraction and manipulation;
  • experience with data warehousing tools

  • Advanced Excel skills (VBA, pivot tables);
  • knowledge of BI tools (Tableau, Power BI, Looker)

  • Experience building predictive models, statistical analysis, and ML applications in retail
  • Familiarity with POS systems, ERP platforms, inventory management systems, retail analytics
  • Knowledge of data visualization and creating self-serve dashboards for stakeholders
  • Demonstrated ability to solve ambiguous problems in structured, hypothesis-driven way
  • Experience with fraud analytics, transaction monitoring, detecting cashier behavior patterns
  • Strong understanding of KPIs : shrinkage rate, sell-through rate, theft rate, damaged goods rate
  • Ability to design metrics that evaluate business health and team success, including ETL development
  • Preferred qualifications

  • Bachelor’s degree in data science, Statistics, Mathematics, Computer Science, Business Analytics
  • Certifications in data analytics, loss prevention (e.G., LPC - Loss Prevention Certified)
  • Experience with AI / ML-powered fraud detection, RFID tracking, IoT-based inventory monitoring
  • Background in organized retail crime (ORC) analysis, e-commerce fraud, or digital loss prevention
  • Familiarity with cloud computing platforms (AWS, Azure, Databricks, Snowflake) and big data tools
  • Knowledge of predictive analytics : time series forecasting, clustering, regression, anomaly detection
  • Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
  • Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

    Let’s build tomorrow together.

    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

    Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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    Risk • Bengaluru, Republic Of India, IN

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