AI / ML (Virtual Agent Experience) Engineer

Project Role : AI / ML Engineer

Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing.

Must have skills : Machine Learning

Good to have skills : NA

Minimum 3 year(s) of experience is required

Summary :

These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup / scale down based on expected seniority.

Roles & Responsibilities :

• Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.
• Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.
• Optimizing existing generative AI models for improved performance, scalability, and efficiency.
• Ensure data quality and accuracy
• Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.
• Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.
• Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers
• Experience working with cloud based platforms (example : AWS, Azure or related)
• Strong problem-solving and analytical skills
• Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI
• Prior statistical modelling experience
• Demonstrable experience with deep learning algorithms and neural networks
• Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.
• Contributing to the establishment of best practices and standards for generative AI development within the organization.

Professional & Technical Skills :

Additional Information :