Front Office Executive
AccorHotelJaipur, Rajasthan, India30+ days ago
Job descriptionDiploma or Degree in Hotel Management or equivalent qualifications. Minimum 1 year of relevant experience in a similar capacity. Excellent reading writing and verbal proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. Good working knowledge of MS Excel Word & PowerPoint. Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times
We are seeking a professional and customer-focused Front Office Executive to join our team. As the face of our organization you will play a crucial role in ensuring exceptional guest experiences and maintaining smooth front desk operations.
- Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.
- Create a positive and motivating work environment that promotes teamwork and efficiency
- Manage guest check-ins and check-outs ensuring a seamless and welcoming experience.
- Handle guest inquiries complaints and special requests promptly and professionally.
- Oversee room assignments reservations and billing processes.
- Coordinate with other departments to meet guest needs and resolve issues.
- Implement and maintain guest loyalty programs.
- Monitor and maintain front office equipment and systems.
- Prepare and analyze daily reports on occupancy revenue and guest feedback.
- Promote upselling opportunities to maximize revenue.
- Maintain a clean and organized front desk area at all times.
Qualifications :
Additional Information :
Remote Work : No
Employment Type : Full-time
Key Skills
Anti Money Laundering,Arabic Speaking,Administration,HR Reporting,Billing,Import
Experience : years
Vacancy : 1
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Front Office Executive • Jaipur, Rajasthan, India