TL Ops

Roles and Responsibilities

• Manage day-to-day operations of the team, ensuring efficient use of resources and meeting performance targets.
• Monitor and analyze key metrics such as ATRR (Average Time To Resolve) to identify areas for improvement.
• Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction.
• Collaborate with cross-functional teams to resolve complex issues and drive business growth.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

Skills Required

Project Management, Data Analysis, Inventory Management, Process Improvement, Team Leadership, Supply Chain, Logistics Planning, Sql, Risk Management