Business Analyst - SFDC CRM

Roles and Responsibilities Major Deliverables :

Have good knowledge of SFDC CRM software’s

Manage existing and new IT Projects.

Manage end to end project life cycles, user handholding and post live support

Technical expertise in API

Have good knowledge of SFDC CRM software’s

Experience facilitating the development and documentation of use cases

Coordinating for User Acceptance Testing and closure of defects

Responsible for resolution of queries from users from time to time

Work closely with the development partners

Should have Lending Domain knowledge