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Associate Manager Human Resources

Associate Manager Human Resources

ConfidentialBengaluru / Bangalore, India
6 days ago
Job description

About the Company

Zolo is India's largest co-living and managed accommodations brand, operating across multiple verticals – Co-Living, Hotels, Student Housing, Hostels, and Vacations.

We are scaling fast, and our people practices are the backbone that keep 2,000+ employees engaged, compliant, and productive.

Role Summary

At Zolo , we believe smooth and efficient HR Operations are the backbone of a great employee experience.

We're looking for a Manager – HR Operations who will own the entire employee lifecycle – from onboarding to exits , ensuring that every process is seamless, compliant, and people-friendly .

You won't just be maintaining processes; you'll be building them from the ground up – creating scalable systems for onboarding, payroll inputs, compliance, and employee data management that support our fast-growing workforce of 2,000+ employees across multiple businesses (Co-Living, Hotels, Student Housing, Hostels, Vacations).

This is a career-defining role for someone who wants to shape how people experience work at Zolo . You'll partner with business leaders and the People & Culture team to drive process excellence, enable compliance, and deliver insights that influence real business decisions.

Key Responsibilities

HR Operations & Employee Lifecycle

  • Own end-to-end HR operations – from onboarding to exits, ensuring seamless execution of processes.
  • Partner with IT / Admin / Finance to ensure smooth Day-1 experience for new hires.
  • Maintain & update HRMS / HRIS systems for accurate employee data.
  • Oversee payroll inputs, documentation, probation, confirmation, and exit processes.
  • Drive process improvements and reduce TAT for key employee lifecycle steps.

Compliance & Policy

  • Ensure statutory compliance – PF, ESIC, Gratuity, Shops & Establishment, PoSH, etc.
  • Stay updated with labor laws and adapt policies as needed.
  • Prepare and support audits with accurate reports and documentation.
  • Ensure policy communication and consistent implementation across all locations.

    • Employee Engagement & Support

  • Act as the first point of contact for employees for queries, grievances, and policy clarifications.
  • Partner with managers for probation reviews, performance reviews, and separations.
  • Support the People & Culture team in improving the overall employee experience.

    • Analytics & Reporting

  • Build and share HR dashboards – headcount, attrition, leave, compliance, and other key metrics.
  • Provide data-driven insights to leadership for better decision-making.
  • Identify trends (e.g., early attrition, onboarding gaps) and recommend solutions.

    • What We're Looking For

    Education

  • MBA / PGDM in HR (Tier-1 or Tier-2 colleges preferred)
  • Strong foundation in core HR Operations

    • Skills & Experience

  • 3–5 years of hands-on experience in HR Ops
  • Knowledge of labor laws, HR compliance, and payroll inputs
  • Proficiency in HRMS tools & data reporting
  • Experience in performance review coordination, employee engagement & grievance handling
  • Strong communication skills – able to explain policies clearly and resolve employee concerns effectively
  • A problem-solver who can design processes that scale

    • Persona Traits

  • Empathy : Handles employee concerns with care and fairness
  • Integrity : Maintains confidentiality and does what's right even in tough situations
  • Approachability : Builds trust and is easy for employees at all levels to approach
  • People-First Mindset : Believes that great employee experience leads to better business outcomes

    • Skills Required

    Employee Engagement, Grievance Handling, data reporting

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