Sales Executive – Luxury Jewelry

Company Name : Estaa Gems Private Limited

Location : Kalaghoda, Mumbai

Office Timings : Monday to Saturday – 10 AM to 7 PM

Expected Experience : 2 to 3 years in luxury retail sales (preferably in jewelry or premium lifestyle brands)

Job Description :

Estaa Gems, a prestigious name in luxury jewelry, is seeking a dynamic and customer-focused Sales Executive to join our retail team. You will be the face of the brand, engaging with high-profile clients, showcasing fine jewelry collections, and ensuring a seamless and personalized in-store shopping experience.

Key Responsibilities :

• Client Engagement : Welcome and assist clients with warmth and professionalism, offering detailed product knowledge to help them make confident purchase decisions.
• Sales Support : Meet and exceed individual sales targets while contributing to overall store performance through upselling, cross-selling, and repeat client engagement.
• Product Presentation : Ensure impeccable presentation of merchandise through visual merchandising guidelines and maintain cleanliness of displays and counters.
• Product Knowledge : Maintain in-depth knowledge of Estaa’s jewelry collections, including materials, design inspirations, stone quality, and craftsmanship. Stay updated on latest trends and educate customers with expertise and confidence.
• CRM & Relationship Building : Build long-term client relationships by maintaining contact, sharing product launches, and offering after-sales support to encourage customer loyalty.
• Inventory Management : Assist in stock handling, daily counting, tagging, replenishment, and product rotation under the guidance of the store manager.
• Reporting & Feedback : Share customer feedback, preferences, and market trends with the team to help enhance the client experience and product offerings.

Qualifications :

diploma or certification in luxury retail / sales is an advantage.