E commerce Manager - Hotel industry

Gamut HR Solutions, with its headquarters in Hyderabad, specializes in matching the right candidates with the perfect job opportunities. As a boutique firm with a team of 2-10 employees, our commitment is dedicated to providing personalized and efficient HR solutions. Discover more about us at Gamut HR Solutions.

Job Overview

We are seeking a dynamic and experienced E-Commerce Manager for our client in the hotel industry, based in Hyderabad. This is a full-time senior-level position requiring 7 to 10 years of work experience. The E-Commerce Manager will be responsible for driving online sales and optimizing the customer journey to enhance growth.

Qualifications and Skills

• Email Marketing Automation (Mandatory skill) : Expertise in creating automated email campaigns tailored to customer segments to boost engagement and retention.
• Social Media Advertising (Mandatory skill) : Proven track record in designing and executing successful social media ad campaigns to drive traffic and conversions.
• Inventory Management (Mandatory skill) : Experience in managing and optimizing inventory to ensure availability and reduce excess stock.
• A / B Testing : Ability to design and interpret A / B tests aimed at enhancing the user experience and increasing conversion rates.
• Conversion Rate Optimization : Skilled in applying strategies and techniques to enhance the percentage of visitors who convert into customers.
• Team Management : Strong leadership and team management skills, with experience in motivating and developing a team to achieve business objectives.
• Analytical Skills : Proficient in using analytics tools to interpret website data and inform decision-making processes effectively.
• Communication Skills : Excellent verbal and written communication skills to articulate strategies and collaborate with cross-functional teams and stakeholders.

Roles and Responsibilities

• Develop and implement e-commerce strategies to achieve sales targets and enhance customer satisfaction.
• Oversee the online inventory management process to optimize stock levels and product availability.
• Manage the execution of email marketing campaigns to engage customers and increase loyalty.
• Lead social media advertising efforts to drive awareness and sales through targeted campaigns.
• Conduct A / B testing to refine customer journeys and user experience on the e-commerce platform.
• Analyze website metrics and user behavior to suggest improvements for conversion rate enhancement.
• Collaborate with cross-functional teams to ensure alignment of e-commerce strategies with overall business goals.
• Mentor and manage a team of e-commerce professionals, fostering a culture of high performance and continuous improvement.