Summary :
Troubleshoot highly technical problems, which may require assessing source code to analyze and resolve problems. This requires advanced troubleshooting skills and must be able to adapt and create non-standard approaches to problem solving.
Job Responsibilities :
- Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations
- Perform code upgrades without supervision.
- Be responsible for, and master multiple subject matter areas of responsibilities.
- Identify and document best practices within their subject matter areas of expertise.
- Provide continuous process improvement suggestions.
- Maintain and document Standard Operating Procedures.
Must have Skills :
8+ years' experience required.Hands on experience with Java, Spring Boot, Microservices, Angular or React, MongoDBComplex troubleshooting in a mission critical production environment.IT Customer Service / Problem Management Resolution experience.Education / Experience :
Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience.8+ years' experience required.Skills below :
Java, Spring Boot, React, Typescript, Angular, MongoDB