Process Improvement Sr ExecutiveTLManager

Role Clarity Document Process Improvement Function

1. Manager Process Improvement

Role Definition

The Manager is responsible for driving company-wide process improvement initiatives. They identify critical business processes set priorities define improvement strategies and ensure measurable results in terms of time cost and quality savings.

Responsible for

Establishing the process improvement roadmap.

Leading cross-functional initiatives aligned with organizational goals.

Reporting progress directly to management.

Coaching Team Leads and Executives to achieve improvement outcomes.

Major Tasks and Activities

Select and prioritize processes for improvement.

Approve methodologies tools and frameworks to be used.

Review weekly progress reports from Team Leads.

Present consolidated performance reports to senior leadership.

Remove organizational bottlenecks to enable improvements.

Ensure sustainability of improvements post-implementation.

KRA s and KPI s

KRA : Company-wide process efficiency.

KPI : % reduction in cost time errors; % improvement in productivity quality.

KRA : Leadership and governance of improvement projects.

KPI : Number of initiatives completed successfully vs. planned.

KRA : People development.

KPI : Skill levels and effectiveness of team members.

Self Image Motive Traits Skills and Knowledge

Self Image : Strategic leader change agent.

Motive : Achievement organizational impact growth.

Traits : Analytical decisive collaborative visionary.

Skills : Strategic thinking stakeholder management advanced process improvement methodologies (Lean Six Sigma Kaizen).

Knowledge : Deep business process knowledge financial impact analysis change management.

2. Team Lead Process Improvement

Role Definition

The Team Lead is responsible for managing process improvement projects at the department or function level. They translate strategic direction into actionable plans supervise Executives and ensure timely and effective execution.

Responsible for

Coordinating between Manager and Executives.

Translating priorities into project charters.

Monitoring execution of improvement tasks.

Ensuring accurate weekly reporting.

Major Tasks and Activities

Select processes within department for improvement.

Guide Executives in conducting studies and collecting data.

Track KPIs and progress against targets.

Escalate risks or bottlenecks to Manager.

Conduct review meetings with Executives.

Validate and document improvements achieved.

KRA s and KPI s

KRA : Timely execution of assigned process improvements.

KPI : % achievement of departmental targets in cost quality and time.

KRA : Team performance and reporting.

KPI : Accuracy and timeliness of weekly reports.

KRA : Stakeholder coordination.

KPI : Satisfaction levels of department heads on improvements delivered.

Self Image Motive Traits Skills and Knowledge

Self Image : Team coach problem-solver.

Motive : Responsibility recognition contribution.

Traits : Proactive structured people-oriented.

Skills : Project management root cause analysis facilitation conflict resolution.

Knowledge : Process mapping KPI measurement improvement tools.

3. Executive Process Improvement

Role Definition

The Executive is responsible for executing specific process improvement tasks. They study processes collect data suggest improvements implement approved changes and report progress weekly.

Responsible for

Performing process studies and time motion analysis.

Implementing improvement activities at ground level.

Preparing weekly reports with KPI measurements.

Supporting Team Lead in departmental initiatives.

Major Tasks and Activities

Select a process (as guided by Team Lead) for study.

Collect quantitative and qualitative data.

Identify inefficiencies and propose improvements.

Execute approved changes in collaboration with process owners.

Document activities learning and results.

Submit weekly report :

1. Process selected with priority

2. Progress as per KPI (cumulative weekly)

3. Activities conducted

4. Plan of Action for next week with target KPI

KRA s and KPI s

KRA : Execution of process studies and improvements.

KPI : Number of processes studied; measurable gains in time cost quality.

KRA : Reporting accuracy.

KPI : Timely submission and completeness of reports.

KRA : Implementation support.

KPI : % of planned activities completed.

Self Image Motive Traits Skills and Knowledge

Self Image : Problem-solver analyst.

Motive : Learning achievement contribution.

Traits : Detail-oriented disciplined inquisitive.

Skills : Data collection analysis reporting collaboration.

Knowledge : Basic process mapping MS Office / Zoho tools KPI concepts.

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Key Skills

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Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 20000 - 20000