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Customer Service Representative

Customer Service Representative

Helioster SystemIndore, Madhya Pradesh, India
30+ days ago
Job type
  • Quick Apply
Job description

Helioster Systems is a dynamic and innovative company focused on providing top-notch solutions for global clients. We are seeking an International Voice Executive to join our team, specifically in a lead generation process that involves outbound calls to US-based clients. If you have a passion for customer interaction, a strong work ethic, and are fluent in English, we would love to hear from you!

Tasks

As an International Voice Executive, you will :

  • Handle outbound calls to US clients, generating leads and providing support.
  • Communicate effectively in English to engage with prospects and clients.
  • Follow up with leads to qualify prospects for the sales team.
  • Maintain accurate records of calls, leads, and client interactions in the CRM system.
  • Ensure high-quality customer service with a focus on results.
  • Meet daily and weekly targets related to lead generation.

Requirements

To be successful in this role, you should have :

  • Fluent communication skills in English (written and spoken).
  • Previous experience in lead generation or telecalling is preferred, but not mandatory.
  • Comfortable working night shifts (7 : 30 PM - 4 : 30 AM).
  • Excellent interpersonal and communication skills to effectively engage with clients.
  • Ability to work in an office environment .
  • A positive attitude and a goal-oriented mindset.
  • Ability to work well under pressure and meet deadlines.

    • Benefits

    At Helioster Systems , we offer a competitive salary and a range of benefits :

  • Salary : ₹14,000 - ₹20,000 per month + incentives .
  • Shift : Night shift (7 : 30 PM - 4 : 30 AM) with Sundays off + 1st & 3rd Saturdays off .
  • Incentives based on performance.
  • A supportive and collaborative team environment.
  • Opportunities for career advancement in a growing company.
  • Comprehensive training to help you succeed in your role.

    • If you're ready to take on this exciting challenge and grow with us, apply today ! We look forward to reviewing your application. The hiring process includes an interview and a brief skills assessment. We are committed to hiring top talent and providing the support you need to thrive.

    Helioster Systems is a dynamic and innovative company focused on providing top-notch solutions for global clients. We are seeking an International Voice Executive to join our team, specifically in a lead generation process that involves outbound calls to US-based clients. If you have a passion for customer interaction, a strong work ethic, and are fluent in English, we would love to hear from you!

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    Customer Service Representative • Indore, Madhya Pradesh, India