Branch Manager
ConfidentialMandya30+ days ago
Job descriptionLead, coach, and motivate a team of sales managers and staff to enhance performance and achieve business objectives. Conduct regular performance reviews for team members. Foster a strong sales and service culture within the branch. Manage daily branch operations to ensure efficiency and smooth functioning. Monitor financial performance, including budgeting and cost control, specifically for the LAP business. Ensure that all transactions are authorized and financial records are accurate. Oversee the smooth disbursement process for approved LAP loans. Provide exceptional customer service and manage any customer inquiries or issues professionally. Implement strategies to maintain high levels of customer satisfaction. Ensure strict adherence to all bank policies, industry standards, and legal regulations, especially concerning loan products. Stay updated on market trends and competitor activities to identify new business opportunities and manage risks.
Key Responsibilities :
Business Development & Sales :
- Achieve and exceed sales targets for Loan Against Property (LAP) products.
- Develop and execute sales strategies to grow the LAP portfolio.
- Identify and acquire new clients through the open market, direct selling agents (DSAs), and connectors.
- Maintain and nurture strong relationships with existing and new clients.
Team Leadership & Management :
Operational Oversight :
Customer Service & Relationship Management :
Compliance & Risk Management :
Skills Required
Sales Strategy, Business Development, Team Leadership, Performance Management
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Branch Manager • Mandya
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