Customer Service Executive

Location : Chandivali, Mumbai

Process : SMFG – Personal Loan (Digital)

Role : Telesales Executive / Customer Service Executive

We are hiring Telesales Executives for SMFG’s Personal Loan digital process. If you have good communication skills and are looking for a stable job with attractive incentives, this role is for you!

Job Responsibilities

Make outbound calls to customers for personal loan products

Explain product details and convert leads

Maintain call quality, customer handling, and sales targets

Update CRM with accurate information

Eligibility Criteria

Experience - Freshers

Qualification : HSC Pass (marksheet mandatory)

Age : 18 – 35 years

Communication : Basic / average English + Hindi; any regional language is a plus

Experience : Freshers & experienced candidates can apply

⏱ Shift Timings

9 : 30 AM – 7 : 00 PM

Weekly Off

3 Sundays fixed off

1 Sunday rotational off

Training

7 days of paid product training provided