Associate, Donor Engagement

Position Overview :

This position would be the part of the Operations team and would be acting as the coordinating unit / liaison between Donor and the State Team , and as a support to the Operations team at INCO (India Country Office).

Roles & Responsibilities :

Responsible for direct coordination between Donor and the state team.

Responsible for coordination of site visits from donor and the state team.

In cooperation with Program Teams, take responsibilities and provides overall logistical coordination to facilitate and host local and international visitors / donors for all types of site visits to support Room to Read's Programs.

Develop site visit itineraries and ensure that all final itineraries are being communicated to relevant people.

Responsible for reviewing site visit requests and follows up with development team with any queries.

Responsible for direct coordination and planning with school.

Orient’s school staff and RtR field staff on the format for the site visit including the talking points.

Ensures to follow best practices for hosting donors and highlighting programs.

Be a RtR spokesperson during donor visits by being able to accurately and confidently convey RtR’s message and educational situation in country.

Act as a main point of contact for GO (Global Office) donor engagement team on ad hoc projects and requests for information.

Single handedly manage PR and local awareness activities.

Assist in and build relations and improve collaboration with the donor.

Provide donors with information and suggestions on hotels, restaurants, local attractions.

Assist in managing and implementing a proactive communication program to enhance RTR relationship with donors, government, and other stakeholders.

Responsible for drafting and sharing Project Completion Report including managing photography of project sites to be shared with India Development team and state team.

Develop an MIS tracker for donor reporting (monthy-quarterly-half yearly-annually) and keep the same updated as the pool of donor keep changing.

Ensures to take feedback from the Donor on the visit and share the same with Ops team.

Responsible for tracking data on the site visit and providing it to the GO (Global Office) donor engagement team to be used for reporting and strategy development.

Captures learning experiences (best practices and lessons learned) based on donor and state team feedback and applies them to future visits.

Assist Communication department in developing guidelines on donor visit and completion of report including photography.

Assist in training for new and existing India staff on the site visit coordination process and best practices for hosting and highlighting programs to donors. Develops and maintains training resources.

Assists the INCO (India Country Office) operations team in donor report completion, documentation and any other operational task that may come from time to time.

Follow up with other state teams, where RtR has operations, on different donor reporting timelines and completion.

Qualifications : Required :

Bachelor’s degree in any discipline.

Master’s degree preferred.

2 to 5 years of experience.

Excellent coordination skills.

Strong written and oral communication skills.

Open to travel.

Good interpersonal skills and a team player.

Room to Read is a child-safe organization; all personnel are expected to adhere to Room to Read’s Child Protection Policy and Child Protection Code of Conduct.