Bankruptcy QC Associate

Bankruptcy QC Associate

Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations.

Independently audit population / sample proportion of the processed tickets based on the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect, and other data sources, at a set frequency as defined by the business.

Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants.

Perform random sample checks on the communication sent / received to / from Trustees.

Accurately review and interpret legal documents, especially court motions / orders, affidavits, PACER reports, and legal heirship documents.

Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Set up weekly connections with the business for TNI in collaboration with trainers for SOP updates & PKT requirements.

Create weekly / monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action / Preventive Action) for the defects / deficiencies identified during quality audits.

Bachelors degree in any field (preferably in Law / BBA or commerce).

2 - 4 Years of experience in a US-based multinational corporation.

Project management experience or certifications are highly desirable.

ISO 9001 onwards any such certification is preferable. Technical Skills : Advanced