Implementation Architect

Implementation Architect

Experience : 5+ years

Location : Bangalore / Coimbatore / Remote (India)

About AppViewX

AppViewX is trusted by global organizations to reduce risk, ensure compliance, and increase visibility across machine identity management and application infrastructure security. Work with our cutting-edge Automation Platform, streamline workflows, and help prevent outages and security incidents, protecting enterprise reputation and bottom line.

Certified a Great Place to Work in India.

Role Overview

As an Implementation Architect, you will :

Drive customer onboarding, solutioning, and adoption of AppViewX products

Lead implementation for automating IT Network and Public Key Infrastructure

Maximize customer value by blending deep technical expertise with business insights

Key Responsibilities

Customer Onboarding :

Collaborate with Customer Success Managers and Design Architects to implement solutions for new customers

Translate business challenges into technical solutions and facilitate quick go-live

Adoption & Value Quantification :

Support continuous adoption and usage with additional implementations

Serve as a trusted technical advisor, guiding customers through challenges

Identify new use cases to support account growth and renewals

Customer Experience & Engagement :

Provide customer feedback to enhance organizational processes and customer experience

Contribute to Customer Business Reviews for process improvement

Roadmap Planning :

Partner with cross-functional teams to translate needs into new solutions

Work closely with Product and Engineering to prioritize enhancements and shape the long-term roadmap

Required Skills & Experience

Minimum 5 years in a technical implementation role

Willingness to work US Shift hours

Minimum 3 years in customer-facing technical roles (Customer Success Engineer, Solution, Professional Services, Technical Support, or SME), preferably post-sales for SaaS enterprise software

Domain Expertise : PKI, DNS, Active Directory, Cloud, ADCS, CRL, OCSP, and associated cryptographic standards

Certificate Lifecycle management / operations

PKI implementation processes

PKI integrations, MS Intune, SCEP, and enrollment practices

Hands-on : Kubernetes

Linux / Windows server management

Apache, IIS (application expertise)

Preferred : CISSP / CISM / CISA certifications

Excellent troubleshooting, deployment, organization, and multitasking skills

Experience working with Fortune 500 organizations

Exceptional communication (written & oral) and listening skills

Good To Have Skills

Fast learner with a strong drive for continuous technology growth

Experience in providing strategic feedback to improve products and processes

Why Join Us?

Competitive incentives, health & wellness benefits, savings schemes, sabbatical eligibility, and dedicated L&D

Flexibility to work remotely, define your own hours, and harmonize work-life balance

Trusted by Fortune 1000 enterprises globally (incl. leading banks, media, and healthcare organizations)

Global presence in India, North America, UK, and Australia; HQ in New York City

Equal Employment Opportunity Employer, supporting diversity and inclusion

Ready to make an impact as an Implementation Architect at AppViewX? Apply now and join a team shaping the future of security and automation technology. #AppViewX #Hiring #ImplementationArchitect #PKI #Kubernetes #SaaS #Cybersecurity #RemoteJobs #TechCareers