Senior Navision Support Engineer

Senior Navision Support Engineer with 6 years of expertise in supporting and 60; maintaining Microsoft Dynamics NAV (Navision) systems.

The ideal candidate will be 60; responsible for providing advanced technical support, troubleshooting, and 60; maintenance of Navision applications, working closely with internal teams and 60; external stakeholders to ensure smooth and efficient business operations.

Key Responsibilities : 83; System Support & Maintenance : Provide high-level support for Microsoft Dynamics NAV (Navision) systems, 60; ensuring minimal downtime and optimal performance across various business 60; modules including FI, LS Retail, MFG, Purchase, Reporting, Sales, and 60; Warehouse.

• 83; Troubleshooting & Issue Resolution : Troubleshoot and resolve complex Navision issues, including performance 60; problems, data integrity issues, and user errors, ensuring swift and effective 60; resolution.
• 83; Root Cause Analysis : Perform root cause analysis on critical incidents and implement corrective 60; measures to prevent recurrence, ensuring continuous system stability and 60; operational excellence.
• 83; Collaboration with Teams : Collaborate with developers, consultants, and business analysts to design 60; and implement system enhancements, updates, and new functionalities 60; tailored to business needs.
• 83; System Integration & Upgrades : Manage and monitor system integrations, data migrations, and upgrades, 60; ensuring these are performed smoothly and with minimal impact on business 60; operations.
• 83; Documentation : Develop and maintain comprehensive technical documentation, including 60; support procedures, configuration settings, and system architecture diagrams, 60; for future reference and best practice guidance.
• 83; Release & Patch Management : Assist in the deployment and testing of new releases, patches, and upgrades 60; of Navision applications, ensuring seamless implementation and minimal 60; disruption.
• 83; End-User Support & Training : Provide training, guidance, and support to end-users, ensuring optimal use of 60; the Navision system and enhancing overall user experience.
• 83; Stakeholder Engagement : Engage with stakeholders to understand business requirements and translate 60; them into technical specifications, ensuring that system improvements align 60; with organizational goals.
• 83; System Audits & Optimization : Participate in system audits, performance tuning, and optimization efforts to 60; enhance system reliability and performance.
• 83; Mentorship & Leadership : Lead and mentor junior support engineers, offering technical guidance, 60; sharing expertise, and fostering professional growth within the team.

Qualifications : 83; Proven experience with Microsoft Dynamics NAV (Navision), specifically 60; within Supply Chain, Manufacturing, and Order Management modules.

Preferred Skills : 83; Experience with Retail and Manufacturing modules within NAV.