Capital Time Tracking Specialist

Capital Time Tracking Analyst (ServiceNow & Tech Capital Governance Focus)

Job Summary

The Time Tracking Data Analyst is responsible for managing and analyzing timesheet data within ServiceNow, ensuring accuracy, compliance, and usability across the Technology and Finance organizations. This role combines administrative ownership of ServiceNow Time Tracking with analytical reporting responsibilities and provides thought leadership on how capital time should be governed in a technology organization. The analyst will deliver reporting and insights to senior leaders, partner with Finance and Capital Planning on CapEx / OpEx reporting and define best practices for leveraging ServiceNow as a governance and compliance tool.

Key Responsibilities :

ServiceNow Administration & Data Management :

• Maintain and update project and timesheet data in ServiceNow, including weekly project setup and configuration.
• Ensure accuracy of time tracking records, performing reclassifications and adjustments as required by Capital Planning or Finance.
• Provide Tier 1 support for ServiceNow Time Tracking users, troubleshooting and escalating issues as needed.

Reporting & Analytics :

Governance & Thought Leadership :

Qualifications : Required :

Preferred :

Success in This Role