Microsoft O365 EngineerITC Infotech • faridabad, haryana, in

No longer accepting applications

Microsoft O365 Engineer

ITC Infotech • faridabad, haryana, in

11 hours ago

Job description

Location : Mumbai

Job Description

O365 L1 Resource O365 Key Responsibilities Job Summary :

We are seeking a proactive and technically skilled L2 O365 Support Engineer to provide intermediate-level support and administration of core Microsoft O365 applications.
This role involves triaging escalated service desk tickets, collaborating with L3 engineers, and ensuring seamless end-user productivity across email, collaboration, storage, and communication platforms

Key Responsibilities :

Troubleshoot and resolve issues related to Exchange Online, including mailbox access, email delivery failures, and transport rules Support OneDrive for Business : sync issues, access permissions, data recovery, and sharing configurations

Manage SharePoint Online site access, permissions, library errors, and integration with Microsoft Teams

Provide assistance with Microsoft Teams : meeting scheduling, chat synchronization, call quality, and app integrations Collaborate with L1 support teams to escalate unresolved incidents and ensure timely ticket resolution

Assist in O365 license provisioning, group assignments, and mailbox migrations Maintain documentation for troubleshooting guides, user FAQs, and platform updates

Perform periodic health checks across O365 services and generate usage reports

Ensure adherence to IT security and compliance standards during user provisioning and collaboration setups

Participate in knowledge-sharing sessions to train junior support staff Required

Skills :

Hands-on experience with Microsoft 365 Admin Center and Exchange

Admin Console Proficiency in handling O365 core services from a support and configuration standpoint

Strong communication and troubleshooting skills for hybrid and cloud environments

Ability to interpret logs and error messages to identify root causes across O365 tools

Familiarity with basic PowerShell for O365 administration and reporting (bonus) Customer-focused with the ability to manage and prioritize multiple tasks

Coordinate with vendors and internal teams for escalations or major incidents.

Perform backup, monitoring, and reporting on system health and usage.

Stay up to date with new Microsoft 365 updates, features, and best practices.

Required Skills :

Strong knowledge of Microsoft 365 admin portal and PowerShell scripting.

Experience with Exchange Online, SharePoint, and Teams administration.

Understanding of identity and access management in Azure AD.

Familiarity with M365 security & compliance center.

Excellent troubleshooting and communication skills.

Experience with Intune (mobile device and application management) is a plus.

Create a job alert for this search

Microsoft Engineer • faridabad, haryana, in

Related jobs

Engineer

PHOENIX CONTACT (I) Pvt. Ltd. • Faridabad, Haryana, India

Job Title : Senior Engineer – OT, IIoT and ISO Compliance.Location : Prithla, Palwal, Haryana.This role is pivotal in ensuring robust security, compliance, and operational excellence across the entir...Show more

Last updated: 11 days ago • Promoted

Azure Cloud Architect

Cozzera • faridabad, haryana, in

Job Title : Azure Cloud Architect.The ideal candidate should have deep technical knowledge of Azure services, performance engineering, distributed systems, and modern. Design and architect scalable, ...Show more

Last updated: 11 hours ago • Promoted • New!

Senior Software Engineer

Programmers.io • faridabad, haryana, in

We are seeking a highly skilled and experienced Senior Azure Data Engineer to join our team.The ideal candidate will have deep expertise in Microsoft Azure data services, cloud-based data engineeri...Show more

Last updated: 30+ days ago • Promoted

Sr, Functional Consultant - Microsoft Dynamics Business Central

Workfall • Faridabad, Haryana, India

We are seeking a highly skilled Sr.Functional Consultant – Microsoft Dynamics Business Central to join our team.The role involves managing end-to-end ERP implementation projects, with a strong fo...Show more

Last updated: 8 hours ago • Promoted • New!

Azure Intune & Windows Hybrid Cloud Administrator-1

Yamaha Motor Solutions India • Faridabad, Haryana, India

Set up & Maintain On-premises Active Directory, Azure Hybrid Cloud Infrastructure.Windows Administration on VMWARE / Hyper-V in Datacenter & Backup Administrator. On-premise Active Directory Administr...Show more

Last updated: 30+ days ago • Promoted

SAP Digital Manufacturing Cloud (DMC) Consultant

Hexad Infosoft IN • faridabad, haryana, in

Job Title : SAP Digital Manufacturing Cloud (DMC) Consultant.We are looking for a highly skilled and motivated.SAP Digital Manufacturing Cloud (SAP DMC) Consultant. The ideal candidate will have stro...Show more

Last updated: 11 hours ago • Promoted • New!

OTM Consultant

KGiSL • Faridabad, Haryana, India

We are seeking an experienced OTM (Oracle Transportation Management) Consultant with strong knowledge of GTM (Global Trade Management) and ERP integration. The ideal candidate will have hands-o...Show more

Last updated: 16 days ago • Promoted

Senior HPC Engineer

Netweb Technologies India Ltd. • Faridabad, Haryana, India

Accomplished HPC Systems Engineer with 8–10 years of enterprise Linux administration and over 5 years of hands-on experience managing large-scale HPC clusters exceeding 500 cores and multi-petabyte...Show more

Last updated: 30+ days ago • Promoted

Data Engineer

Grantify • faridabad, haryana, in

Grantify is an innovative education platform that connects students and universities through a transparent admissions and tuition-matching ecosystem. By aligning student budgets and academic aspirat...Show more

Last updated: 11 hours ago • Promoted • New!

GCP Associate Cloud Engineer

Allied Globetech • Faridabad, Haryana, India

Role Description This is a full-time, on-site role located in Mumbai for a GCP Associate Cloud Engineer.The GCP Associate Cloud Engineer will be responsible for managing and implementing cloud-base...Show more

Last updated: 8 hours ago • Promoted • New!

Mobile Device Management (MDM) Engineer

ITC Infotech • Faridabad, Haryana, India

Mobile Device Management (MDM) Engineer Location : Mumbai Job Description Intune Lead Job Summary : Were looking for a skilled MDM Engineer to design, implement, and support enterprise mobile and e...Show more

Last updated: 8 hours ago • Promoted • New!

Email Delivery & Infrastructure Specialist

graph8 • faridabad, haryana, in

You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure....Show more

Last updated: 11 hours ago • Promoted • New!

Genesys Cloud Developer

HireAlpha • faridabad, haryana, in

We are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in dep...Show more

Last updated: 11 hours ago • Promoted • New!

Sr PTC FlexPLM Developer / Lead

KMM Technologies, Inc. • faridabad, haryana, in

Position Name : Sr PTC FlexPLM Developer / Lead.Work Hours : M-F Working Hours : 9am EST to 2pm US EST.There is an urgent resource need with PTC FlexPLM software implementation experience.Senior Develop...Show more

Last updated: 30+ days ago • Promoted

Senior Relex Functional Consultant

Undocked • faridabad, haryana, in

At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics.Our experiences in retail and supply chain product strategy, technology and operati...Show more

Last updated: 11 hours ago • Promoted • New!

DevOps Engineer | FINJO I972

Omni Recruit Private Limited • Faridabad, Haryana, India

Role Summary We are looking for a DevOps Engineer with strong knowledge of GitHub, Docker, UNIX scripting, Python (FastAPI), and VMware. The candidate will be responsible for automating build, deplo...Show more

Last updated: 8 hours ago • Promoted • New!