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D2C / E-Commerce Operations Associate

D2C / E-Commerce Operations Associate

Mosha HealthKottayam, IN
10 hours ago
Job description

About Mosha Health :

Mosha Health is a fast-growing health-tech startup focused on healing chronic gut issues through nutrition, lifestyle, and science-backed wellness solutions. We’re now expanding into the nutraceutical and supplements space — creating products that combine clinical effectiveness with clean, high-quality ingredients.

We’re looking for a hands-on, detail-oriented professional who can help us launch and scale our supplements vertical end-to-end.

Role Overview :

You will work directly with the founder and cross-functional teams to execute the complete e-commerce and product launch journey — from managing vendors and licenses to ensuring products are listed, shipped, and visible on leading marketplaces.

This role is ideal for someone with a finance or business background (CA / BBA) and 1–3 years of experience in D2C, e-commerce operations, or consulting (Big 4 - KPMG / EY / PWC / Deloitte preferred), who wants to build something from scratch in a fast-paced startup environment.

Key Responsibilities :

1. E-commerce Setup & Management

  • Manage product listings on marketplaces (Amazon, Flipkart, etc.) and the Mosha website
  • Coordinate product shoots, descriptions, and content uploads
  • Track sales, returns, and platform analytics

2. Supply Chain & Inventory

  • Coordinate with manufacturers, packaging vendors, and fulfillment partners
  • Maintain inventory records and ensure stock availability
  • Manage packaging, shipping timelines, and vendor payments

    • 3. Regulatory & Compliance

  • Assist in obtaining FSSAI, GST, and other relevant licenses
  • Maintain compliance documentation for supplements and nutraceuticals

    • 4. Cross-Functional Coordination

  • Work with content and design teams on branding, product labels, and launch creatives
  • Support finance and accounting tasks (vendor invoices, reconciliations, cost tracking)

    • 5. Market Research & Analysis

  • Conduct competitor analysis and pricing research
  • Identify marketplace trends and operational improvements

    • Who You Are :

  • CA (Inter or Qualified) / BBA / B.Com (H) / B.Tech with strong analytical skills
  • Experience : 1–3 years in D2C / E-commerce / Consulting / Operations (Big 4 preferred)
  • Strong execution mindset with attention to detail
  • Comfort with Excel / Google Sheets and digital platforms
  • Proactive, organized, and eager to learn about wellness and consumer brands

    • What You’ll Get :

  • Exposure to end-to-end e-commerce business building
  • Work directly with the founder on a high-impact launch
  • Opportunity to grow into a business or operations lead role
  • Dynamic, flexible work environment at a health-tech startup

    • Location : New Delhi (WFO on-site)

  • Compensation : Competitive, based on experience
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    Associate Operation • Kottayam, IN