Client Servicing Manager
Zero Design Studiodehradun, India10 hours ago
Job descriptionCreatively lead the development of event strategies and concepts in line with client goals. Oversee end-to-end project management, from ideation to execution, ensuring timelines, budgets, and quality standards are met. Collaborate and work as a team player with internal teams (creative, production, client service, etc.) to deliver seamless events. Monitor the progress of events, adjusting as necessary to meet client expectations. Develop and manage event budgets, ensuring cost efficiency without compromising quality. Track expenses, manage vendor contracts, and ensure financial accountability for each project. Provide timely financial reports to clients and senior management, highlighting ROI and other key metrics. Foster collaboration between departments to ensure cohesive and efficient event execution. Provide guidance on best practices, troubleshooting issues, and maintaining high standards of client servicing. Develop and implement strategies to enhance client retention and expand service offerings. Collaborate with the business development team to pursue new clients and pitch event solutions. Stay updated on industry trends and competitor activities to ensure the agency’s offerings remain competitive. Conduct post-event evaluations to assess client satisfaction, team performance, and event success metrics. Prepare detailed post-event reports with insights on what worked well and areas for improvement. Leverage client feedback to continuously improve service delivery and event quality. Manage relationships with third-party vendors and partners to ensure seamless event execution. Negotiate contracts and agreements to secure favourable terms for clients and the agency. Ensure compliance with contracts, timelines, and quality standards. Ensure events comply with legal, safety, and regulatory requirements. Identify potential risks and develop contingency plans to mitigate them. Monitor event operations to ensure adherence to ethical standards and industry best practices.
JOB DESCRIPTION
The role of a Client Servicing Manager at Zero Design Studio involves overseeing client relationships, managing projects, and ensuring the successful delivery of event solutions that align with client objectives.
1. Client Relationship Management
- Build and maintain strong, long-term client relationships.
- Responsible for creating, pitching and presenting presentations to clients.
- Serve as clients' primary point of contact, understanding their needs and expectations.
- Ensure client satisfaction by delivering high-quality event services and resolving issues proactively.
- Conduct regular client meetings to review project progress, gather feedback, and discuss future opportunities.
2. Project Planning and Execution
3. Budget and Financial Management
4. Team Collaboration
5. Strategic Growth
6. Post-Event Evaluation and Reporting
7. Vendor and Partner Management
8. Compliance and Risk Management
Create a job alert for this search
Client Servicing Manager • dehradun, India
Related jobs
)
- Promoted
- New!
Client Servicing Manager
WIKREATE WORLDWIDE PRIVATE LIMITEDdehradun, India Serve as the main point of contact for clients throughout planning and execution.Build and maintain strong client relationships through clear and effective communication.
Collaborate with internal t...Show moreLast updated: 10 hours ago
- Promoted
Performance Marketer / D2C Growth Marketer (E-commerce)
Inovtor LabsHaridwar, Uttarakhand, India Inovtor Labs is a multidisciplinary innovation company working at the intersection of.We build meaningful digital experiences and products - ranging from home decor and lifestyle solutions to e-com...Show moreLast updated: 7 days ago
- Promoted
Contract Manager
Riviera Partnersdehradun, uttarakhand, in Riviera is seeking a Contracts Manager to join our dynamic team.In this role, you’ll play a key part in managing the full contract lifecycle across sales, vendor, and partner agreements.We’re looki...Show moreLast updated: 17 days ago
- Promoted
AWS Technical Manager
CBTSdehradun, uttarakhand, in CBTS’ Enterprise Service Delivery Center is expanding our Cloud Services Operation and looking to add a Senior AWS Cloud Architect.
This role can be performed remotely from inside the Continental US...Show moreLast updated: 17 days ago
- Promoted
- New!
Customer Project Manager - Telecom Core
First Point Groupdehradun, uttarakhand, in Project Manager – IMS / Core Networks (Customer-Facing, Tier 1 Telecoms).Location : Customer project is in India (Remote based, with occasional travel).
Contract Duration : to December 2026 (extendable)...Show moreLast updated: 4 hours ago
- Promoted
- New!
CRM Manager- Email & SMS Specialist
Expert Lawdehradun, uttarakhand, in Expert Law provides personalized legal services nationwide, specializing in Personal Injury and Immigration Law for both individuals and businesses.
Guided by a "putting people first" philosophy, th...Show moreLast updated: 8 hours ago
- Promoted
Patient Services Specialist
Tripledehradun, uttarakhand, in Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 1 day ago
- Promoted
- New!
Head of Cloud Service Management
The Premier Consultants ( Recruitment Company )dehradun, uttarakhand, in Hiring for an IT US based Company.Job Title : Head of Cloud Service Management.Department : Cloud Operations Infrastructure.
Bachelor’s or master’s degree in computer science, Information Systems, or ...Show moreLast updated: 8 hours ago
- Promoted
- New!
Client Servicing Consultant
MullenLowe Lintas Groupdehradun, India MullenLowe Lintas is one of India’s leading creative agencies and part of the global MullenLowe Group network.Known for its strategic thinking and creative excellence, the agency partners with some...Show moreLast updated: 16 hours ago
- Promoted
IT Service Continuity Manager
RED Globaldehradun, uttarakhand, in Job Title : IT Service Continuity Manager.Location : India / Pune Onsite / Remote.Employment Type : 6 Month Contract+ Extension.
Our Client is seeking an IT Service Continuity Manager who can develop, main...Show moreLast updated: 16 days ago
- Promoted
- New!
Account Manager
Randstad Enterprisedehradun, uttarakhand, in Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.
We are a close-knit group that values collaboration, op...Show moreLast updated: 20 hours ago
- Promoted
- New!
Client Services Account Manager
Youniondehradun, India The position of an Account Manager is a pivotal role within our organization.This individual will be responsible for managing one or more client accounts and will function as the direct point of co...Show moreLast updated: 16 hours ago
- Promoted
- New!
ITSM Freshservice
Zensar Technologiesdehradun, uttarakhand, in Freshservice Platform Ownership.Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.
Implement automation workflows, SLAs, and int...Show moreLast updated: 8 hours ago
- Promoted
Team Lead BD (Forex & CFD)
PU Primedehradun, uttarakhand, in The Business Development Manager will be responsible for generating sales and driving revenue growth by offering CFD, Forex products and services.
This role involves identifying new sales opportunit...Show moreLast updated: 2 days ago
- Promoted
- New!
Customer Success Manager
Total CollectR Virtual Collector & Debt Negotiatordehradun, uttarakhand, in We're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.
That means we're looking for build...Show moreLast updated: 8 hours ago
- Promoted
- New!
Client Servicing & Project Manager (Digital Marketing Agency)
TopHat HRdehradun, uttarakhand, in Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.
Fastest growing advertising agency in Canada, they pride the...Show moreLast updated: 20 hours ago
- Promoted
Delivery Manager - CISCO
Koenig Solutions Pvt. Ltd.dehradun, uttarakhand, in Hire, mentor, and guide a team of Cisco trainers to achieve excellence.Drive the launch of new and in-demand.Collaborate with OEMs (Cisco and others) and support.
Required Skills & Qualifications.St...Show moreLast updated: 2 days ago
- Promoted
- New!
Affiliate Manager - Lead Generation
Crossblade Media LLCdehradun, uttarakhand, in Affiliate Manager - Lead Generation.Crossblade Media LLC is a performance-based lead generation company serving the US market.
We specialize in generating high-quality leads across multiple vertical...Show moreLast updated: 20 hours ago