Call Center Associate
M6talentaiNoida, Uttar Pradesh, India14 hours ago
Job descriptionUnder Graduates & Graduates are welcome. Freshers can also apply. 6 months experience in customer support for US clients (voice process). Excellent verbal communication skills in English. Good listening skills, patience, and empathy when dealing with customers. Basic computer knowledge (MS Office, Email, CRM tools).
JOB SUMMARY : Shift Timing : 6pm -3 : 30 am
Salary Budget : Fresher - 2.55 LPA - 6 LPA
Experienced with more than 6 months of experience in US calling Portfolios
Language Proficiency : Good command over English (spoken).
Experience : Minimum 6 months of BPO exp in International first Party Collections / Healthcare / Sale / Customer Service Voice Process.
Key Responsibilities :
- Handle incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to customers for follow-ups, feedback, or information updates.
- Resolve product / service-related issues effectively, escalating when necessary.
- Maintain a high level of First call resolution.
- Meet daily basic such as time on system.
- Work from Office only
Required Skills & Qualifications :
Interested candidates can share their CVs to 999-998-6984
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Associate • Noida, Uttar Pradesh, India
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