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ServiceNow Developer
ServiceNow DeveloperCOZZERA INTERNATIONAL LLP • India, India
ServiceNow Developer

ServiceNow Developer

COZZERA INTERNATIONAL LLP • India, India
9 hours ago
Job description

Job Title : ServiceNow Developer

Location : Remote

Shift : 2 PM – 11 PM IST

Experience : 4–6 years

Job Summary

We are looking for an experienced ServiceNow Developer with strong hands-on experience in CSM, ITSM, and HRSD modules. The role involves workflow creation, process automation, JSON / structured data handling, and working on AI-driven training data preparation.

Key Responsibilities

ServiceNow Development

  • Build & enhance workflows, incidents, cases, SLAs, and request management.
  • Develop configurations in CSM, ITSM, HRSD modules.
  • Create JSON-based structured datasets for automation / AI workflows.

Data Handling & Processes

  • Author structured datasets for AI model training.
  • Perform SQL-based validation and data analysis.
  • Map business processes into ServiceNow enterprise scenarios.
  • Integrations & Scripting

  • Use JavaScript, Business Rules, UI Policies, and Flow Designer.
  • Work with APIs (REST / SOAP) for integrations.
  • Collaboration

  • Work with product managers, customers, and cross-functional teams.
  • Participate in Agile ceremonies.
  • Required Skills

  • 4–6 years ServiceNow experience.
  • 2+ years CSM or HRSD hands-on.
  • Strong knowledge of workflows, SLAs, cases, knowledge modules.
  • Strong JSON authoring and SQL skills.
  • Good understanding of prompt-engineering concepts.
  • Preferred

  • CSA, CIS–ITSM, CIS–HRSD
  • Agile methodology
  • Experience preparing AI training data
  • Create a job alert for this search

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