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Automation and AI Specialist

Automation and AI Specialist

Modern RequirementsMangalore, IN
7 days ago
Job description

About Us :

We are an innovation-driven organization committed to enhancing business efficiency and decision-making through automation and AI. Our environment encourages experimentation, collaboration, and data-informed innovation, empowering teams to focus on strategic work while intelligent systems handle the repetitive.

About the Role :

We are seeking an Automation and AI Specialist to lead workflow automation and AI integration projects across departments — including Sales, Professional Services, Marketing, and Finance. This role requires a balance of strategic thinking and hands-on execution. The ideal candidate is highly proficient in Zapier and familiar with tools like Salesforce , ZoomInfo , and Chorus , enabling them to design seamless workflows, streamline data flow, and create measurable business impact.

Key Responsibilities :

  • Work closely with internal stakeholders to gather requirements and translate them into scalable automation and AI workflows.
  • Build and manage Zapier workflows connecting systems like Salesforce, ZoomInfo, Chorus, Excel, and marketing platforms.
  • Automate repetitive manual processes such as data synchronization, lead tracking, reporting, and renewal management.
  • Develop solutions for scraping and processing data (e.g., from Chorus or Salesforce) and turning it into actionable insights.
  • Implement automation-driven communication flows (e.g., renewal notifications, follow-up triggers, survey links).
  • Maintain clear documentation (SOPs, workflow diagrams, technical notes) for all automations.
  • Define KPIs and build dashboards or reports to measure automation efficiency and ROI.
  • Collaborate with leadership to prioritize automation projects and ensure alignment with business goals.

Qualifications :

  • 3+ years of experience in automation, business process engineering, or AI-powered workflow design.
  • Expert-level proficiency in Zapier , including multi-step workflows, webhooks, and API integrations.
  • Experience with Salesforce CRM (pipelines, data management, API integrations).
  • Familiarity with ZoomInfo (data enrichment) and Chorus (call insights and analytics).
  • Strong understanding of workflow design, data mapping, and system logic.
  • Excellent communication and stakeholder management skills — able to translate business problems into technical solutions.
  • Analytical mindset with attention to detail and process optimization.
  • Exposure to AI tools or automation scripting (e.g., Python, OpenAI API) is a plus.
  • What We Offer :

  • Fully remote work setup.
  • Competitive salary and performance-based incentives.
  • Opportunity to lead organization-wide automation and AI transformation initiatives.
  • Collaborative and growth-oriented team culture.
  • Access to advanced tools, data, and continuous learning opportunities.
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    Automation Specialist • Mangalore, IN

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