Regional Manger

monitor and review individual performance regularly.- Control attrition by creating a motivational environment through training, development, and engagement activities.Sales & Business Development : - Develop and implement strategies to generate topline growth across Sundry, FTL (Paid & To-Pay), and Contractual businesses.- Build strong relationships with corporate clients and develop new business opportunities to expand market presence.- Understand market trends and create strategic plans for sales and operational growth.Operational Excellence : - Ensure efficient Sundry and FTL operations within approved budgets.- Maintain high service efficiency while adhering to booking, dispatch, and delivery (DD) norms.- Manage HUB operations and vendor performance, introducing innovative methods to ensure safe and timely delivery.Financial & Credit Control : - Manage receivables in line with company policy and control credit flow within the region.- Analyze regional expenses and implement cost-control measures.- Oversee the flow of documents from branches to field accounts, ensure accurate bank reconciliations, and participate actively in branch audits.Customer Relationship Management : - Maintain effective communication channels with key customers to understand their requirements and coordinate with internal teams for service delivery.- Ensure high levels of customer satisfaction and retention through timely response and issue resolution.Administration & Compliance : - Oversee overall administration of the region, ensuring adherence to company SOPs, policies, and compliance requirements.Key Skills & Competencies : - Strong leadership and team management skills- Strategic planning and analytical ability- Excellent market knowledge and business acumen- Effective communication and negotiation skills- Financial and operational control expertise- Customer-focused mindset with problem-solving orientation