UKG - TLM Consultant
About the Role :
Seeking energetic, customer-focused individuals to implement UKG Ready, time & labor management (TLM) offering. As a Sr Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide
excellent customer service. Candidates will also possess a general knowledge of TLM concepts and regulations and be comfortable working in a fast-paced, exciting environment.
Duties and Responsibilities :
- Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs
- Working cross-functionally and amongst a team on new customer implementations
- Acting as the subject matter expert for clients on the Ready product
- Staying up to date on the latest product features and functionality
- Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization
- Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready
- Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues.
- Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis
- Creating & build custom reports within product
- Contributing to team objectives that may have impact on the area / group
- Informally mentoring peers based on expertise
Basic Qualifications :
3+ years’ experience implementing time and attendance softwareDemonstrated ability to troubleshoot technical issuesAbility to work on 10 or more implementation projects simultaneouslyPreferred Qualifications :
Experience with Adv scheduler in UKG Ready / WFC / Pro WFM, Dayforce (Ceridian), Infor HCM (CloudSuite HCM), Oracle HCM Cloud, ADP Workforce NowBS / BA degree or equivalent experienceComfortable working in an environment in which businesses processes, tools, etc. are still being definedExcellent communication and consulting skillsAbility to work in a fast-paced team environment