Administrator

Roles & Responsibilities :

• Jira Administration Expertise : Proven in-depth knowledge and hands-on experience with advanced administration of Jira Software (including Data Center / Server and / or Cloud environments), Jira Service Management, and Confluence.
• Complex workflow design and implementation (validators, conditions, post-functions). Scheme management (permission schemes, notification schemes, issue type schemes, screen schemes). User and group management, directory integration (LDAP / Active Directory).
• JQL mastery and advanced reporting capabilities. Troubleshooting and performance tuning.
• Groovy Scripting : Strong proficiency in Groovy scripting for Jira automation (ScriptRunner, Automation for Jira, etc.).
• Developing custom listeners, behaviors, scripted fields and extending Jira's native capabilities to meet complex business needs.
• Integrating Jira with external systems via REST APIs. Automating routine tasks and implementing complex business logic.
• Develop and deliver training to users on Jira functionalities and agile processes.
• Act as a Subject Matter Expert (SME) for Jira, advising on optimal configurations and new features.
• Assist in evaluating, testing, and implementing new Jira apps / plugins and integrations.
• Contribute to the continuous improvement of our agile practices and tools.
• Mentor junior team members and contribute to a culture of knowledge sharing.

Professional & Technical Skills :

Additional Information :