Junior E-commerce Executive (Amazon Operations)

Company Description

Euronics India, established in 2002, specializes in innovative products and services for public washroom automation and industrial & entrance accessories. As the largest selling public washroom automation accessory brand in India, Euronics has disrupted the market with direct-to-consumer strategies and advanced technologies. With over 30 offices across India, 4 international offices, and a workforce over 500 strong, the company is a preferred partner to numerous Fortune 500 companies and leading Indian corporations. Euronics continues to grow by focusing on product innovation and leveraging technology throughout its processes.

Role Objective

To manage and optimize day-to-day Amazon marketplace operations including product

listings, catalog upkeep, order flow, promotions, and basic reporting. The role ensures

smooth execution of Amazon business processes while supporting performance marketing

and compliance requirements.

Key Responsibilities

Amazon Catalog & Listing Management

 Upload and update product listings with accurate titles, descriptions, images, and

attributes.

 Monitor listing suppressions, errors, or discrepancies and resolve promptly.

 Ensure all product content follows brand guidelines and Amazon compliance.

Order & Inventory Management

 Track daily orders, cancellations, and returns on Amazon.

 Coordinate with warehouse / logistics teams for smooth dispatch and fulfillment.

 Monitor inventory levels and raise alerts for replenishment.

Promotion & Campaign Setup

 Assist in setting up deals, coupons, and discounts on Amazon.

 Coordinate with the marketing team for product visibility campaigns.

 Ensure promotions are correctly applied and visible.

Performance Monitoring

 Track key metrics like Buy Box %, sales rank, and reviews.

 Support in generating weekly / monthly sales reports from Amazon Seller Central.

 Share insights on top-selling products and low-performing SKUs.

Compliance & Customer Experience

 Monitor ratings, reviews, and customer queries.

 Coordinate with customer support for escalations or issue resolution.

 Ensure compliance with BIS certifications, Amazon policies, and category rules.

KPIs (Key Performance Indicators)

 Accuracy & uptime of listings (error-free catalog).

 % orders dispatched on time.

 Buy Box win % and ASIN health score.

 Promotion execution accuracy.

 Improvement in product ratings / reviews.

Skills & Competencies

 Strong understanding of Amazon Seller Central.

 Basic Excel / Google Sheets reporting skills.

 Attention to detail in catalog and data entry.

 Ability to coordinate across internal teams (warehouse, marketing, customer support).

 Problem-solving and escalation handling.

Qualifications

 Graduate (Commerce, Marketing, or related field preferred).

 1–2 years of experience in e-commerce operations (Amazon experience a must).

 Freshers with strong Amazon Seller Central internship / project experience may apply.

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Skills Required

google sheets , Excel