We are looking for a confident and courteous Front Desk Caller to manage incoming and outgoing calls while providing exceptional customer service. The ideal candidate will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient front-desk operations.
Key Responsibilities :
- Answer and route incoming calls in a polite and professional manner.
- Make outbound calls for follow-ups, client coordination, or appointment confirmations.
- Greet and assist visitors, ensuring they are attended to promptly and courteously.
- Maintain a record of all calls, messages, and visitor details.
- Handle basic inquiries about the company's services and direct calls to the appropriate departments.
- Schedule and manage appointments, meetings, and calendars.
- Coordinate with internal teams for smooth communication flow.
- Ensure the front desk area is organized, clean, and welcoming.
- Manage courier services, deliveries, and office correspondence.
- Support administrative tasks as assigned by management.
Job Types : Full-time, Permanent
Pay : ₹30, ₹50,000.00 per month
Work Location : In person