ServiceNow Discovery and Service Mapping Engineer

Greetings from TCS!!!

Come and join us for an exciting career with TCS!!!

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.

We are arranging a Virtual interview Drive at below mentioned details, please proceed with this job posting.

Required Technical Skill Set - ITOM, CMDB / CSDM (Technical lead)

Date : - 05-Nov-25

Experience Range : 5-7 Years

Location- PAN INDIA

Interview mode - Virtual

Essential Duties & Responsibilities : (Detailed Description)

In-depth experience with ServiceNow IT Operations Management (ITOM) modules, particularly Configuration Management Database (CMDB).

• Proven track record of implementing and managing CMDB and Discovery solutions in ServiceNow.
• Strong understanding of ITIL processes, specifically related to Configuration Management.
• Experience in creating and maintaining installation and configuration documentation related to CMDB setups.
• Proficiency in ServiceNow Discovery and Service Mapping, including agentless discovery.
• Familiarity with the integration of CMDB with other ServiceNow modules such as Incident, Problem, and Change Management.
• Able to conduct health checks and audits of the CMDB to ensure data accuracy and completeness.
• Skills in scripting and automation to enhance CMDB and Discovery functionalities in ServiceNow.
• Excellent analytical and problem-solving abilities.
• Strong communication skills to collaborate with technical and non-technical teams.