Operations Lead

Exp Range : 3 to 6 years

Work mode : Work from Office

Location : Hyderabad

Looking for Immediate Joiners

18 Months Bond is Mandatory

Role & responsibilities

Strategic Planning & Goal Setting :

Set clear objectives and measurable goals for cross-functional teams. Monitor execution, ensure timely delivery, and realign strategies as needed.

Operational Oversight :

Manage day-to-day operations across multiple departments. Streamline workflows, remove inefficiencies, and ensure coordination among teams.

Team Collaboration & Leadership :

Act as the primary point of contact for internal teams. Address concerns, foster collaboration, and keep all teams aligned toward shared goals.

Daily Standups & Coordination :

Conduct daily team standups. Track progress, resolve blockers, and adjust task priorities to keep projects on track.

Client & Prospect Follow-ups :

Ensure timely follow-up communication with clients and prospects to maintain project momentum and positive relationships.

Communication & Documentation :

Handle professional email communications, document meeting minutes, maintain project reports, and follow up on action items.

Team Operations Management :

Oversee leave approvals and resource availability for non-tech teams to ensure uninterrupted operations.

Knowledge Management :

Mentor team members to create and maintain internal documentation, case studies, and success stories from client engagements.

Project Facilitation :

Organize and lead project team meetings. Ensure decisions and responsibilities are well-documented and implemented.

Tool Utilization :

Use Google Sheets, Asana, and Slack for task tracking, project planning, and team coordination. Leverage ChatGPT and other AI tools for operational support.

Performance Monitoring :

Track KPIs and identify trends to drive process improvements. Anticipate risks and opportunities and report them to leadership.

SOP & Policy Development :

Build, implement, and refine SOPs and company policies to enable scalable, long-term operational efficiency.

Requirements

3-6 Years of proven experience in Operations Management or a Similar role

Strong leadership, decision-making and team management abilities

Proficient in workflow optimization, performance monitoring and conflict resolution

Skilled in Google Suite (Docs, Sheets, Slides, Tasks)

Hands-on experience with project management tools like Asana and Slack

Excellent written and Verbal communication skills

High attention to detail and analytical thinking

Ability to thrive in a fast-paced, evolving work environment

Need to work on Saturday's and flexible as well

Need to work as Floor In-charge also

Perks and benefits

Attractive Hikes

Health Insurance

Contact details :

Phone Number : 9154763868