Assoc Base24 Technical Consultant

ACI Worldwide

Job Description

Job Title :   Associate BASE24 Technical Consultant

Job Location : Customer location (MUMBAI)

Job Summary :

Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification / development of solutions for customers using company products, outsourced solutions and / or proprietary tools / techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (., billable hours).

Job Responsibilities :

• Fully understands the customer’s functional and technical requirements and provide analysis on all technical aspects.
• Ability to convert the specification to quality deliverable.
• Ability to highlight impact and risk.
• Ability to troubleshoot issues and provide immediate solution.
• Applying ACI fixes and Mandates following ACI process.
• Code version management
• Ensure quality deliverables by ensuring complete QA.
• Implementing the changes.
• Providing support for the product.
• Follow prescribed process.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job :

Added Advantage :