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Team Lead

Team Lead

ConfidentialMumbai, Hyderabad / Secunderabad, Telangana
30+ days ago
Job description

About the Role  :

  • Lead and manage a team of Associates to ensure production priorities are met across all assigned workflows.
  • Maintain and monitor quality standards to ensure consistent and high-quality output.
  • The evaluation of AI and LLM models as needed, including experimentation, prompting, and evaluating results.
  • Provide guidance and support across multiple workflows, ensuring team members have the resources and knowledge needed to succeed.
  • Drive process efficiencies to improve productivity and reduce waste.
  • Exhibit resilience to change and coach others to quickly adapt to new business models and strategies.
  • Communicate proactively with management on functional matters, providing updates and insights as needed.
  • Synthesize information from multiple areas to influence and provide guidance across adjacent workflows.
  • Demonstrate independence and proficiency in troubleshooting and resolving highly complex issues.
  • Serve as the 'go-to' person or recognized process owner for management, offering expertise and leadership.
  • Exhibit ongoing leadership skills within the group and organization, fostering a positive and collaborative work environment.
  • Lead cross-departmental efforts and projects involving team members from multiple teams and various levels within the organization.

About You :

  • Minimum Qualification : Bachelors degree in any discipline from a recognized university.
  • 6+ Years of overall experience into operations management.
  • 2-3 years of experience in a leadership role, preferably in a Editorial support management.
  • Yellow / Green belt certification preferred but not mandatory.
  • Expert at building budding teams, hiring, and scaling operations.
  • Experience in setting up quality and production metrics and standards.
  • Good working knowledge of internal TR tools and applications.
  • Proven track record of maintaining high-quality standards and driving process improvements.
  • Experience with using legal technology, AI, Generative AI.
  • Excellent communication and interpersonal skills, with the ability to influence and guide others.
  • Strong problem-solving skills with the ability to troubleshoot complex issues independently.
  • Experience in leading cross-departmental projects and initiatives.
  • Skills Required

    Team Leadership, Operations Management

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    Team Lead • Mumbai, Hyderabad / Secunderabad, Telangana