Business & Data Intelligence Analyst

The Business Intelligence (BI) Analyst will be responsible for transforming raw healthcare and financial data into clear, actionable insights and will develop interactive dashboards and reports that empower operational leaders, client services teams, and executive decision-makers to monitor revenue cycle performance, identify gaps, and take corrective action. The Business Intelligence (BI) Analyst will play a vital role in integrating business logic, visual storytelling, and data-driven strategies into RCM Solutions. Key Responsibilities Business Analysis & Performance Monitoring : Evaluate trends in denial codes, claim rejections, and underpayments to identify process improvement opportunities. Track payer-wise behaviour, including turnaround time, rejection rates, and appeal effectiveness, to optimize payer relations. Perform variance analysis between expected vs. actual collections at the CPT, provider, or facility level. Conduct root cause analysis on recurring AR issues and collaborate with the Engineering team to build analytics within the product to address inefficiencies. Provide comparative benchmarking analysis across clients, facilities, or billing teams to identify high and low performers. Analyse operational data to uncover gaps in performance and revenue leakage. Monitor team productivity,