Project Management Specialist
We are seeking a highly skilled Project Management Specialist to lead and coordinate the successful delivery of client-facing and internal projects. The ideal candidate will have strong project management fundamentals, excellent communication skills, and the ability to manage cross-functional teams across global locations.
Key Responsibilities
- Project Execution : Lead end-to-end project execution from initiation through delivery, ensuring alignment with scope, timeline, and budget.
- Cross-Functional Team Management : Manage cross-functional teams across global time zones, fostering collaboration and accountability.
- Client Relationship Management : Serve as the primary point of contact for clients, providing regular updates and managing expectations.
- Risk Mitigation : Identify and resolve project risks and issues, escalating when necessary.
- Issue Resolution : Support customer escalations with urgency and professionalism, ensuring timely resolution and communication.
- Capacity Planning : Collaborate with resource managers and leadership to support capacity planning and forecasting.
- Documentation : Maintain accurate project documentation, including plans, status reports, and risk logs.
- Task Management : Ensure project tasks, owners, dependencies, and completion percentages are tracked and updated regularly.
Qualifications
Experience : 5+ years of experience in project management, preferably in technology, e-commerce, or ERP implementations.Methodologies : Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid).Multi-Project Management : Proven ability to manage multiple projects and teams simultaneously.Communication Skills : Excellent communication, stakeholder management, and problem-solving skills.Global Collaboration : Experience working with global teams and managing remote collaboration.Project Management Tools : Proficiency in project management tools such as Jira, Smartsheet, MS Project, or similar.Certification : PMP, CSM, or equivalent certification is a plus.This role requires a proactive leader who can drive continuous improvement in project delivery processes and tools.