Hiring Principal Operations Project Engineer
Experience : 15+ Years
Location : Hyderabad
Notice : Immediate to 30 Days
Key Skills :
- Production support expertise
- Root cause analysis
- System stability & performance
- Technical leadership
- Operational excellence
- Change and project management
- Tools & methodologies
- Communication skills
Key Responsibilities :
Production Support & Issue Resolution
Lead the investigation and resolution of high-impact production software defects and configuration issues.Perform deep-dive root cause analysis across application, infrastructure, and integration layers.Collaborate with development, QA, and operations teams to implement permanent fixes and preventive measures.Maintain system stability through proactive monitoring, tuning, and configuration management.Technical Leadership
Own the technical baseline for system architecture, design, and configuration across the full lifecycle.Serve as the escalation point for complex technical issues affecting production environments.Guide junior engineers and support teams in troubleshooting and resolution techniques.Chair technical reviews and approve changes impacting live systems.Operational Excellence
Ensure systems meet performance, availability, and supportability targets.Develop and maintain operational documentation, including runbooks, configuration guides, and incident response procedures.Lead post-incident reviews and drive continuous improvement in support processes.Interface with customers and vendors to resolve escalated issues and align on technical solutions.Project & Change Management
Support deployment planning and execution, ensuring readiness and rollback strategies are in place.Participate in change control boards and release planning to assess operational impact.Contribute to proposal efforts by estimating support and maintenance requirements for new solutions.Required Qualifications :
Bachelors degree in Systems Engineering, Computer Science, Electrical Engineering, or related field.15+ years of experience in systems engineering, with a strong focus on production support and defect resolution.Proven expertise in diagnosing and resolving complex software and infrastructure issues in live environments.Experience with monitoring tools, log analysis, and performance tuning.Familiarity with configuration management systems and CI / CD pipelines.Strong communication skills and ability to work under pressure in fast-paced operational settings.Preferred Qualifications :
Experience in transportation, defense, or other regulated industries.Knowledge of ITIL incident, problem, and change management processes.Familiarity with tools such as DOORS, EPDM, and All Change.Experience with high-availability architectures and disaster recovery planning.Show more
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Skills Required
Root Cause Analysis, Performance Tuning, Doors, Log Analysis, Operational Excellence, Disaster Recovery Planning, Monitoring Tools, Technical Leadership