Lead Network Operations Engineer

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

Senior Network Engineer will be the go-to expert for providing technical support and managing complex network incidents and problems. His expertise will be essential in ensuring the operational health and performance of our global IT network and security infrastructure. In addition to handling immediate issues, he will play a vital role in advising on the future development of our technological landscape. This involves making sure our strategies align with TMF's overall strategy and incorporate emerging technologies. He will take ownership of the engineering activities for TMF’s entire network infrastructure, covering the EMEA Time Zone, including globally.

A significant part of the role includes coordinating with partners to deliver high-quality network services. He will also work with resources across different time zones to ensure the smooth functioning of our global IT network. Collaboration with Architect teams and Operations Leads is another key aspect, ensuring that activities are aligned with the engineering function for seamless operations.

Key Responsibilities

• Implement, manage and troubleshoot network hardware including routers, switches, wireless, firewalls, WAN bandwidth / acceleration devices, Cisco Meraki SDWAN / LAN / Wi-Fi components, AWS, Azure and similar cloud infrastructure.
• Good knowledge of Palo alto / Fortinet Firewalls, IDS / IPS, load balancer viz. F5, VPNs including SSL, GRE and IPSec, NAC solution, reverse proxy and content filtering and Proxy services inclusive of Websense / Forcepoint / Zscaler, DNS, DHCP, IPAM etc.
• Responsible to Monitor, measure performance and costs through regular reporting and prepare summary of the systems including availability, usage and capacity.
• Responsible for active ticket queue management, including assignment in team and followup to closures;

alignment with ITSM team on the process and procedures

Key Requirements

both verbal and written.

What’s in it for you?

Pathways for career development

Making an impact

A supportive environment

Other Benefits

We’re looking forward to getting to know you!