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▷ (Apply Now) Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation)

▷ (Apply Now) Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation)

EXLIndia
10 hours ago
Job description

Job description

Job Title : Solutions Lead Commercial & Specialty Insurance (BPM & Digital transformation)

Department : Insurance IGM (EMEA)

Reports To : Solutions and Capability Leader, Insurance

Job Summary :

We are looking for a strategic and technically adept Solutions Lead to drive the design and delivery of winning BPM solutions for RFPs and proposals, with a strong focus on the Insurance industry. The ideal candidate will combine deep domain knowledge with expertise in digital technologies, AI, and data-driven transformation to craft innovative, scalable, and client-centric solutions.

Key Responsibilities :

  • Lead the solutioning and technical response for BPM-related RFPs, RFIs, and proposals in the insurance sector (preferably UK Commercial and Specialty Insurance).
  • Collaborate with sales, delivery, product, and technology teams to design end-to-end solutions that align with client needs and strategic goals.
  • Translate complex business requirements into digital-first BPM solutions leveraging automation, AI / ML, analytics, and cloud platforms.
  • Develop solution blueprints, architecture diagrams, and value propositions tailored to insurance clients
  • Present solutions to internal stakeholders and clients through orals, workshops, and demos.
  • Stay current with industry trends, regulatory changes, and emerging technologies in insurance and BPM.
  • Support cost modeling, risk assessment, and transition planning for proposed solutions.
  • Contribute to the development of reusable assets, accelerators, and best practices.

Required Qualifications :

  • Bachelors degree in Engineering, Computer Science, or related field (Master’s or MBA preferred).
  • 10+ years of experience in BPM, digital transformation, or solution architecture roles.
  • Proven experience in insurance domain processes, systems, and regulatory environments.
  • Strong understanding of BPM platforms (e.g. Appian), AI / ML, RPA, and data analytics.
  • Experience in crafting responses for large, complex RFPs and client engagements.
  • Excellent communication, presentation, and stakeholder management skills.
  • Familiarity with cloud ecosystems (AWS, Azure, GCP) and data platforms (Snowflake, Databricks, etc.).

    • Preferred Skills :

  • Experience with digital underwriting, claims automation, policy administration, or customer experience transformation in UK Commercial and Specialty Insurance.
  • Prior experience of working within the Lloyd’s and London Market landscape
  • Certifications in BPM tools, cloud platforms, or AI / ML frameworks are a plus.
  • Experience working with global delivery teams and offshore models.
  • Familiarity with regulatory and compliance requirements in the insurance industry.
  • Strong analytical and storytelling skills to craft compelling value propositions.

    • Why Join Us?

  • Be at the forefront of digital innovation in the insurance industry.
  • Work with a collaborative, high-impact team on strategic deals.
  • Access to cutting-edge tools, platforms, and learning opportunities.
  • Competitive compensation, benefits, and career growth.
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