WovVTech - Senior Manager - Customer Success

Job Summary

WovVTech is looking for Sales champions across various experience levels who will be responsible for developing & implementing strategic plans to sell WovVTechs Products and Technology Services.

Looking for go-getters with the right energy, competitive spirit, personal drive and track record of success in Sales.

The ideal candidate would have a proven experience track of target achievements in SaaS based product sales and Cloud based Software Solutions Services in International and Domestic Market.

Experience : 5+ years.

Work Mode : WFO.

Key Roles And Responsibilities

• Generating, qualifying, and closing opportunities through the full sales cycle.
• Applying in-depth understanding to address complex and strategic technology needs within businesses.
• Developing and maintaining a quality pipeline of prospects; discovering, developing, and managing relationships with prospective customers to sell our services.
• Understanding customer pain points; identifying solutions by leading and participating in strategy sessions with prospective and existing customers.
• Making informed business decisions based on quantifiable information and numbers.
• Creating and presenting proposals to stakeholders; providing thorough and accurate insight into their strategic initiatives; determining the customers capacity, ability, and desire to purchase our types of services; communicating how our services align with their strategic needs.
• Retaining customers by maintaining a high level of responsiveness to both existing and prospective customer requests for technology solutions.
• Meeting and / or exceeding an assigned sales target.
• Applying understanding of technology operations, corporate technology infrastructure, networking technologies, and applications in a typical enterprise environment.
• Assuring customer satisfaction and retention through consistent communication; soliciting / identifying additional business and solving problems.
• Engaging and driving demand generation activities through virtual / video meetings, email, blogs, social media, and other digital 5+ years experience in consultative selling specific to technology solutions and services to mid-market companies; strong understanding of Cloud, IaaS, SaaS, and PaaS capabilities.
• A proven track record of consistently meeting and / or exceeding assigned quotas and developing new customer leads, qualifying prospects, and closing sales.
• Possessing the ability to build trust by communicating pertinent information and data via video, email, phone and / or face-to-face; projecting confidence, expertise, and sincerity in the delivery of proposals to stakeholders.
• An ability to take a holistic and strategic approach to the business process, leveraging a deep understanding of end-to-end business models and sales.
• Possessing strong problem-solving abilities; ability to evaluate patterns from closed / won or closed / loss business and applying learnings to future deals.
• Demonstrable effective communication skills.
• An ability to adjust behaviors that lead to different actions and better outcomes.
• Technical proficiency; data and sales technology literacy; experience utilizing sales intelligence and CRM tools and the Microsoft Office Suite, etc.
• A history of ongoing professional development activities.
• Possessing a drive, passion, and commitment to win!.
• Bachelors Degree preferred.

Perks And Benefits

Job Title Senior Manager - Customer Experience 5+ As per Industry Standard.

(ref : iimjobs.com)