Sr Software Engineer (GenAI)

Mission :  Own the intelligence and reliability of our AI stack — retrieval quality, evaluation, guardrails, and model operations. Ensure prototypes are accurate, safe, efficient, and production-ready. These roles are key to accelerating AI adoption across the organization by rapidly prototyping solutions and scaling those that deliver impact. Phase 1 : Rapid prototyping for internal validation. Phase 2 : Scaling validated prototypes into secure, production-ready, customer-facing applications.

Responsibilities

• Collaborate with cross-functional teams (Product, Engineering, CloudOps, BI, and internal stakeholders) to define use cases and deliver value.
• Design, build, and optimize RAG pipelines (document ingestion, embeddings, hybrid retrieval, re-ranking).
• Implement and orchestrate agentic AI workflows with tool integration.
• Build evaluation frameworks : golden sets, hallucination testing, red-teaming, prompt injection defense.
• Develop guardrails : policy checks, PII redaction, safety filters.
• Manage LLMOps : caching, model routing, cost / latency optimization.
• Support LLM fine-tuning (LoRA, PEFT) and dataset preparation.
• Collaborate with AI Product Engineer to deploy reliable prototypes.
• Harden PoCs into customer-facing systems with CI / CD, monitoring, rollback strategies.
• Implement security and compliance controls for SOC2, GDPR, HIPAA, and industry-specific standards.

Desired Skills (High Priority → Low Priority)

Education

Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, Artificial Intelligence, or related field. Advanced degree (MSc, PhD) in NLP, ML, or Information Retrieval is a plus but not mandatory.

Good-to-Have Qualifications

HYBRID – This role will be based out of  The Leela Office   located on the 4th Floor, Airport Road, Kodihalli, Bangalore- 560008. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays.

Skills Required

Prometheus, Grafana, Datadog, MLops, Python