Sr Manager-AP (AT & IFA)

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Manager– Accounts Payable

We are looking for professionals having relevant years of experience with Accounts Payable in managing Invoice Processing, helpdesk & payments in ERP systems like SAP, JDE.

Responsibilities

• Should have team handling experience with a size of 35+ team members
• Experience in AP on invoice processing, Helpdesk, Payments & other activities like GRIR, Vendor recon
• Should possess excellent communication skills
• Overall operating and regional delivery lead to liaise with key business functions like Finance controllers, GBS leaders and other key stakeholders
• Manage internal & external report outs of KPIs and SLAs
• Manage end to end Customer & stakeholder relationship for creating user experience
• Problem solving and influencing skills
• Strong knowledge of Industry standards and best practices of P2P
• Thought leadership to drive process transformation, identify improvement opportunities, ensure minimum attrition, stable operations,
• Monthly 1-0-1 of Team leads to earmark their career path and growth
• Liaise with GBS stakeholders, Procurement, Supply chain for benchmarking of AP and drive efficiency, standardization and create function level COE
• Complete Quality checks as defined and agreed with Client Contracts
• Ensure service deliverables within TAT and SLAs
• Engage with GBS & business stakeholders on Escalation management
• Drive tight knits periodic governance meetings with internal and external stakeholders
• Adhere the internal compliance policy and guideline established by the management on their daily operational activities

Qualifications we seek in you!

Minimum Qualifications / Skills

Preferred Qualifications / Skills