Salesforce Field Service Lightning (FSL) Specialist

Job Title : Salesforce Field Service Lightning (FSL) Specialist

Work mode : Remote

We are looking for a skilled Salesforce Field Service Lightning (FSL) Specialist to join our team. The ideal candidate will have a strong Salesforce background with hands-on experience in FSL, particularly in configuration, deployment, and optimization for field operations.

Responsibilities

Lead the design, configuration, and deployment of Salesforce Field Service Lightning (FSL).

Customize FSL to support service appointments, scheduling, dispatching, service territories, and mobile workforce management.

Integrate FSL with other Salesforce modules such as Sales Cloud, Service Cloud, Experience Cloud, and external systems.

Configure service territories, work types, skills, rules, and objectives to optimize scheduling and resource allocation.

Set up and manage the FSL Mobile App for field technicians, including custom UI, offline data, and device compatibility.

Requirements

6–8 years of experience working on the Salesforce platform.

3 years of hands-on experience with Salesforce Field Service Lightning (FSL).

Strong knowledge of FSL objects such as Service Appointments, Work Orders, Service Resources, Work Rules, Scheduling Policies.

Experience with FSL Scheduling Optimization and Resource Management.

Practical experience with FSL mobile configuration and administration.