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HubSpot Specialist

HubSpot Specialist

iKart Solutions LLPranchi, India
5 days ago
Job description

We need HubSpot Specialist with following skillset.

This is full time remote contract position. (So no freelancing or moonlighting possible) Initially, we will offer contract for 3 months with a strong possibility of extension depending on your performance and project needs.

You may need to provide overlapping time with US timezone .

This is client facing role hence excellent communication in English language is MUST .

Min. Experience : 4+ years

You will serve as the subject-matter expert responsible for mapping business requirements into HubSpot architecture, driving system configuration, managing CRM data quality, and ensuring strong user adoption across sales, marketing, and service teams.

This is a hands-on specialist role for someone who has led multiple end-to-end HubSpot Enterprise implementations and can operate with autonomy, strategic thinking, and strong client-facing abilities.

Key Responsibilities

HubSpot Implementation & System Architecture

  • Lead end-to-end configuration of HubSpot Sales Hub Enterprise and Service Hub Enterprise, ensuring alignment with client business models and sales operations.
  • Architect scalable workflows, pipelines, properties, automation sequences, ticketing structures, and reporting dashboards.
  • Define and optimize complex B2B sales processes within HubSpot, including lifecycle stages, lead handoff, deal management, and forecasting structures.
  • Integrate HubSpot with existing tech stack tools (ERP, CPQ, e-commerce, data platforms, etc.) using native integrations or middleware as needed.

Sales Process Mapping & Optimization

  • Work directly with sales, operations, and leadership stakeholders to translate business requirements into HubSpot process flows.
  • Diagnose current-state sales processes and design improved future-state workflows that reflect best practices and enterprise-grade scalability.
  • Standardize process governance across multiple business units, product lines, and regional teams.
  • Data Management & CRM Hygiene

  • Conduct extensive contact, company, and deal record cleanup, ensuring data accuracy, deduplication, and normalization.
  • Set up and maintain data quality rules, property governance, and enrichment strategies.
  • Design and implement data-management operating procedures for ongoing CRM health.
  • Training, Enablement & User Adoption

  • Develop and deliver tailored training programs for sales, marketing, and service teams on HubSpot usage and best practices.
  • Create onboarding materials, guides, and documentation for new users and teams.
  • Drive ongoing user adoption, identifying gaps in usage and implementing corrective actions through coaching, workflow adjustments, and system improvements.
  • Reporting, Dashboards & Insights

  • Build advanced sales and service dashboards, forecasting tools, and performance reports that drive data-driven decision-making.
  • Work with leadership to define KPIs and translate them into HubSpot reporting structures.
  • Ensure data accuracy within reporting frameworks across the CRM.
  • Project Leadership & Client Management

  • Serve as the functional and technical lead for HubSpot projects, working alongside PMs, technical teams, and client stakeholders.
  • Manage project timelines, deliverables, documentation, and communication.
  • Provide strategic guidance on CRM best practices, change management, and process optimization.
  • Required Skills & Qualifications

  • 4–7+ years of hands-on HubSpot experience with HubSpot Enterprise (Sales Hub Enterprise required; Service Hub Enterprise strongly preferred).
  • Proven experience leading HubSpot implementations for complex, multi-team organizations.
  • Strong command of workflows, sequences, custom properties, permissions, roles, pipelines, knowledge base, SLAs, and ticketing systems.
  • Experience integrating HubSpot with ERPs, marketing automation tools, data warehouses, or customer-facing systems.
  • Solid understanding of RevOps concepts and lifecycle management.
  • Sales Operations & Business Process Knowledge

  • Deep experience mapping and optimizing sales processes within CRM systems.
  • Understanding of B2B sales structures (leads, MQL / SQL frameworks, pipeline forecasting, sales stages, handoffs, renewals).
  • Experience working with sales leaders, frontline reps, and operational teams.
  • Data & Reporting Skills

  • Strong data-governance and CRM hygiene skills, including deduplication, data migration, CSV imports, and property management.
  • Ability to create executive-level dashboards and operational reports.
  • Soft Skills & Consulting Attributes

  • Excellent communication and facilitation skills, with the ability to train and influence cross-functional stakeholders.
  • Strong documentation, organizational, and project-management skills.
  • Ability to operate autonomously in a consulting environment with shifting priorities.
  • Experience working with fast-moving enterprise clients and multi-stakeholder teams.
  • Nice to Have

  • HubSpot certifications (Sales Hub, Service Hub, CMS, RevOps, Solutions Partner certifications, etc.).
  • Experience with B2B manufacturing, automotive, performance, or aftermarket products industries (helpful given client project types).
  • Experience with Salesforce or other CRMs (for migration or comparative architecture work).
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