Operations Executive

Organisation profile :      Integr8 Fuels is one of the fastest growing bunker trader / brokers in the market. Established in early 2011, the company has enjoyed significant success, both with suppliers and customers. Integr8 acts as exclusive trader to the Navig8 Fleet, and has close relationships with a number of blue chip shipping companies. Its hybrid model of trader / end user gives the company an advantage over its peers at the time of developing relationships with suppliers and end users.

Core purpose of the role : The operations team are a vital point of contact between all stakeholders involved in the bunker delivery, supporting our trading team with the communication and active monitoring of supplies to deliver a superior service to our clients and assure a safe and in-time delivery.

Summary of responsibilities :

Responsibilities :

• Establish early communication with the stakeholders involved.
• Scheduling and tracking of supplies such as obtaining ETA updates & berthing information as well as supply schedules and keep the trading department up to date on the progress.
• Proactive identification of operational risks (i.e. supply restrictions, weather conditions)
• Immediately inform stakeholders of any issues prior, during or after the delivery
• Active monitoring on the day of delivery
• Collect supply documents upon completion of the delivery.
• Assist with appointing agencies & surveying companies.
• Maintain relationships with agencies, surveyor and suppliers.
• Support the Claims department with dispute investigations.
• Assisting accounts to obtain relevant documentation for invoicing
• Provide daily weather updates.

Skills, experience and attributes